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Community Activity
Pair my watch fitness with phone
I have an Apple Watch and iPhone 15. My phone can’t find the Apple Watch for mobile data but is linked. When I use the fitness on the watch to workout the data is not linking with my phone. How do I resolve this?
Order update
I ordered the google pixel 9 xl in obsidian a week ago today to be delivered to a store , I’ve received an order number I can track which hasn’t changed once and the only correspondence apart from that has been the direct debit confirmation for the d...
WiFi staying connected but providing no internet on some devices
I've had full fibre installed about a month ago, with a smart hub pro and 2x smart wifi pro access points.Since using the kit I've noticed a problem with my mobile phone, a Google Pixel 8 pro. When moving around the apartment, sometimes it will drop ...
Leaving contract later this month, but already within the cancellation period
My contract expires on the 14th April, I am already set on leaving as my bill is too high and not good enough connection. I received a message today though saying that after the 14th my price will go up even more. Obviously I don't want to continue p...
EE roaming in China
I'm travelling to China and planning to activate 7 day roaming to use my plan as normal. Does anyone know if WhatsApp etc. will work this way or will I also need a VPN? Thanks
Smart hub ip address setup tech info needed.
Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...
EE Sponsorship - Will EE Sponsor my son's football team?
My son's football team are coming to the end of another season and have struggled in the past to gain sponsorship. Does anyone have any information on how to potentially gain sponsorship via EE? Is there a way to contact a sponsorship team? I would ...
Cannot access account
I have been unable to access my account through the app and website since before Christmas, despite speaking to customer service twice already . I can’t check my bill, or pay it through the app and website - it says an error has occurred.I have tried...
Netflix - where is Standard with NO adverts ?
I was going to migrate from BT to EE Broadband and TV, but I notice that Netflix standard with NO Adverts isn't available. It seems when on the base Entertainment package which includes Netflix Standard WITH adverts, you can only upgrade to Netflix ...
Home move issue
I’ve recently moved and despite telling EE before I moved they can’t complete the switch to my new address. I’m being told different reasons for this ranging from it’s an issue with the new owners of my old house claiming that line to can’t process t...
