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Community Activity
Roaming phone calls in Australia
I've been unable to get make or receive calls (but can receive text messages) on EE roaming since before Christmas in Australia - my wife on T-Mobile/EE also has the same issue, she was able to make occasional calls but that stopped too.Spoken with E...
Being charged for a “free” tablet after upgrading.
I’m hoping someone from EE or the community can help clarify my situation.About a year ago, I signed up for a SIM-only plan. I was offered a deal for £26.70/month which included a free Lenovo tablet — no additional cost. I have screenshots of the con...
WiFi Enhancer
Hello I got hooked up with EE broadband yesterday & i also payed for the WiFi enhancer and I get to stage 3 where it attempts to lower the ping and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...
Re: EE website and app is unusable slow, total rubbish
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
Smart Hub Pro Stinks
Just got my new broadband installed on the 29th with the new Smart Hub Pro 1.6gb.All seemed well until day 3 when I started getting my security cameras disconnecting then other IOT loosing connection too, web pages taking up to 10 seconds to load the...
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Change my card details for payment
I want to change my card details for payment please
Resolved! Change payment details
Read moreRead moreI have a new bank card. How do I update this on EE account? I’ve been trying to find it for last 15 mins with now luck. I have a new bank card. How do I update this on EE account? I’ve been trying to find it for last 15 mins with n...
Does the all rounder unlimited contract include free roaming or not?
The information on the add and in the contract seems contradictory. The ad lists free roaming but the contract seems to suggest it might be a paid extra?
Pixelated Picture on EETV
HiMy TV picture is constantly breaking up and pixelating during live TV through my EE box, connected via WIFI. My WIFI speed is 500mb as tested via Speedtest on my mobile phone. It's been like this for months, some days worse than others. Unwatchable...
