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AR44 dead wont hold charge

smallville19791
Investigator
Investigator

‎28-08-2023 03:59 PM

My phone died today. The charging port stopped working. Then overnight it was charging but still dying.

Amazon are sending a wireless charger in an hour. Would it charge the phone?

Is there anyway to factory reset if it wont switch on?

new off off amazon coming in 2 days. going crazy no phone. need it to pay bills and go out!

I would never buy a contract phone off EE again and pay £1000.

AR44 samsung.

0 Helpful
4 REPLIES 4
Northerner
Grand Master
Grand Master

‎28-08-2023 04:16 PM - edited ‎28-08-2023 04:16 PM

Hi @smallville19791 

Have you tried a different charger and plug? 

Is your phine still under warranty. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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smallville19791
Investigator
Investigator
In response to Northerner

‎28-08-2023 04:20 PM

tried two chargers and plugs. it was the charging port. now it wont charge and died.

Its a cheap AR44 off amazon anyways new one £160. lasted a good year so cant complain. just cant cope no phone. cant even go out. no taxi.

0 Helpful
smallville19791
Investigator
Investigator
In response to smallville19791

‎28-08-2023 06:19 PM

The wireless charger didn't work. but the charging cable it came with did? I cant work it out my 2 charger cables didn't work?

 
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smallville19791
Investigator
Investigator
In response to smallville19791

‎28-08-2023 06:20 PM

am a bit short of money so cancelled the new phone. just odd!

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