28-08-2023 10:13 AM
Hey , I have galaxy buds live added on to my phone contract.... Stupidly they ended up in water and now don't seem to work (unsurprisingly) is there anything I can do to repair or replace via my contract with EE?
☺️🙏🙌🙏
Solved! See the answer below or view the solution in context.
28-08-2023 02:26 PM
@Reece91GM Warranty doesn’t cover damage, warranty it’s for faulty products not water ingress.
28-08-2023 10:17 AM - edited 28-08-2023 10:17 AM
@Reece91GM Unfortunately you’ll have to purchase new. Your phone or insurance you might have for your phone has nothing todo with this product .
28-08-2023 10:19 AM
Do they not have any warranty period I only added them to my contract less than a year ago
28-08-2023 02:26 PM
@Reece91GM Warranty doesn’t cover damage, warranty it’s for faulty products not water ingress.