Forum Posts

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

JordanTA by EE Knowledge Specialist
  • 184 Views
  • 4 replies
  • 8 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 64577 Views
  • 91 replies
  • 28 Helpful

Xperia 10 V software fault?

Hi, recently started a new contract with EE as signal with another network was terrible. Received the phone and have done the usual backup to transfer everything from my old phone over to the new one and now the new one has stopped working. It strugg...

EE "Warranty" on Faulty Google Pixel

I have recently started a new contract with EE, been with them for years now, and got an upgrade to a Google Pixel 6a. I realised straight away that Google Maps was not working as it should, basically unusable. So, after weeks of going through troubl...

djerfin by Visitor
  • 2334 Views
  • 2 replies
  • 0 Helpful

Samsung S21 5G

I have recently found that my S21 isn't connecting to 5G networks on EE very well. There is a unfilled and filled 5G icon and even right next to a 5G enabled tower, it rarely turns solid and speeds don't seem to be very 5G like (max 200ish mbps in on...

EE buzzard 2 unlock code invalid

Hi,I am attempting to unlock my EE Buzzard 2 device using the code provided by EE to my email.I have already attempted to unlock the device using the code provided on a couple of occasions, but the device rejects the code as invalid.I  also emailed h...

grebyk by Investigator
  • 624 Views
  • 8 replies
  • 0 Helpful

S22 ultra Restarting

Hi, since last week I've had lots of issues with my phone restarting on its own. I have contacted Samsung and completed all actions including a factory reset. Still happening. Took it into EE shop and diagnostic showed nothing wrong. I then showed sh...

Faye0205 by Explorer
  • 1203 Views
  • 6 replies
  • 0 Helpful

How to get rid of notification bubbles

Can anyone help me, every time I delete an email or change something on my Galaxy flip 4 I have like bubble notifications come up on my screen and I can't remove it until it disappears on its own. I have gone through so many settings and I can't get ...

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Loopylou13 by Established Contributor
  • 678 Views
  • 7 replies
  • 0 Helpful