AR44 dead wont hold charge

smallville19791
Established Contributor
Established Contributor

‎28-08-2023 03:59 PM

My phone died today. The charging port stopped working. Then overnight it was charging but still dying.

Amazon are sending a wireless charger in an hour. Would it charge the phone?

Is there anyway to factory reset if it wont switch on?

new off off amazon coming in 2 days. going crazy no phone. need it to pay bills and go out!

I would never buy a contract phone off EE again and pay £1000.

AR44 samsung.

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4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎28-08-2023 04:16 PM - edited ‎28-08-2023 04:16 PM

Hi @smallville19791 

Have you tried a different charger and plug? 

Is your phine still under warranty. 

Thanks 



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smallville19791
Established Contributor
Established Contributor
In response to Northerner

‎28-08-2023 04:20 PM

tried two chargers and plugs. it was the charging port. now it wont charge and died.

Its a cheap AR44 off amazon anyways new one £160. lasted a good year so cant complain. just cant cope no phone. cant even go out. no taxi.

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smallville19791
Established Contributor
Established Contributor
In response to smallville19791

‎28-08-2023 06:19 PM

The wireless charger didn't work. but the charging cable it came with did? I cant work it out my 2 charger cables didn't work?

 
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smallville19791
Established Contributor
Established Contributor
In response to smallville19791

‎28-08-2023 06:20 PM

am a bit short of money so cancelled the new phone. just odd!

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