phone wont turn on and has been on charge all day

gemmahill123
Explorer

‎27-12-2024 08:47 PM

My Phone isnt turning on, and has been on the charge all day.  It isnt showing that its connecting to the charger when plugged in and have tried several chargers and took the case off.

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎27-12-2024 11:23 PM

@gemmahill123  What device is it ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
gemmahill123
Explorer
In response to Chris_B

‎28-12-2024 12:22 AM

its a google pixel 7

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to gemmahill123

‎28-12-2024 08:13 AM

@gemmahill123  Have you tried to force restart it ?   See THIS HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.