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Community Activity
Replacement sim
Hi would like a Replacement sim how can I get it post to me
Smart Hub Pro - How to change DNS settings?
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...
Unable to add a new product to my account
Hi. I’ve just transferred from O2 to EE mobile as a BT broadband customer (this week). I’ve got 2 other lines with o2 that I intended adding to my EE account. I’ve tried doing 1 today & after going through log in etc I keep getting a message saying I...
Tnt sport and chromecast
i cannot stream on Chromecast as described below Can anybody suggest solution? [mod edit: please do not post personal information on the public board. Thanks!]
Charged for 2 sims on 1 phone
I have been with EE for 5 years, last year I decided to stop the rolling contract (after the 2 year contract had ended) and chose a cheaper SIM plan.About a month later I realised I was being charged for both SIMs and contacted EE to cancel the unuse...
No internet connection
I called EE already and couldn’t help me I’ve had the worst internet connection ever over the last three weeks my phone says 5G with 1 bar but I’ve done multiple internet speed tests as the ee guy suggested and my internet is non existent every sing...
New to EE Sim card arrived today but cannot activate it
hi I’m new to EE on a new 24 month contract I received the SIM today by DPD and cannot activate it via their website. Spoke to technical they didn’t have a clue so they had to put me on hold to speak to a higher up tech got back to me and said it can...
4G Smart Hub struggling
We’ve had a 4G smart hub for 18 months while we wait for fibre in our road. It’s worked well but about 2pm on Monday 19th May it slowed up. Restarted the hub & it came back but the service is now unusable. Disconnects from the internet constantly. Lu...
Cant set up online
My date of birth is the wrnd month on the ee app, but the tech guys say they have the correct one, I can't change it on the app, and if it can't be changed I can't link my account and view my bills etc. Help!!!
EETV WiFi Signal occasional issue.
Intermittently I need to switch off my EETV Settop box and restart it because occasionally I'm unable to use the iplayer and apps, plus the mytv seems to be an issue as it goes back to the menu like the signal isn't strong enough, once I've switched ...
