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Can't add data to Pixel Watch 3

norwoody
Established Contributor
Established Contributor

Just received my Pixel Watch 3 LTE from EE, but I can't add my esim. I'm getting the below in the watch app. Can anyone advise a solution? Thanks.

Screenshot (10 Sept 2024 12_11_18).png

1 SOLUTION

Accepted Solutions
norwoody
Established Contributor
Established Contributor

Solved, huge thanks to Dan Wheeler at EE.

For anyone else that encounters this issue: there's a bug at the moment where at least on Pixel 9 Pro XL if your EE SIM is an eSim, it's not able to set up the eSim on the Pixel Watch. After switching to a physical SIM everything has worked as expected.

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1 REPLY 1
norwoody
Established Contributor
Established Contributor

Solved, huge thanks to Dan Wheeler at EE.

For anyone else that encounters this issue: there's a bug at the moment where at least on Pixel 9 Pro XL if your EE SIM is an eSim, it's not able to set up the eSim on the Pixel Watch. After switching to a physical SIM everything has worked as expected.