Community Activity
iPhone11 to 14
I am on a monthly sim only contract with EE. I currently have an iPhone 11. I’ve just bought an iPhone 14 from my friend. To use this I now need to have an eSIM and no longer use my physical sim ? how do I go about this? Do I do it through my iPhone...
My daughter got code on mobile via tick tock shared
My daughter got message on tick tock and shared a code with phone number without talking to me now 4 x £39.99 added to bill ... we have spend cap need to speak to someone
HR Response
Read moreHi, I needed a reference for a new place I’m renting and I can’t seem to get a response from HR and it’s delaying my move, is there anyway I could get a reply faster? It was sent over a week agoHi, I needed a reference for a new place I’m re...
Switch 2 - launch date delivery
Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.
Resolved! Account Closed Error
Hi.I currently have an EE Full Fibre Gigabit account and would like to add a SIM Only Unlimited Essentials to the account,However when trying to add the mobile plan to my account I'm met with an "Your account's closed" error.I had a SIM plan with EE ...
Resolved! How to leave positive feedback?
Was on the phone to the EE call centre and had one of the best customer service representative i have had was super friendly and did all they could to help me with my query, after the call i did not get the text messages to leave feedback wondering i...
Data only SIM
Hi I’ve bought a Data only EE PAYG SIM card to put into a router. How do I activate the SIM and add the top up voucher that I bought with the sim please? New to mobile broadband here, apologies if I sound dim
EE Smart Hub Plus and Wirelesss Extenders
I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...
WiFi calling stopped - 4G Smart Hub
We use a 4G smart hub due to poor broadband connectivity. We also have O2 iPhones which we have used successfully for 9 months with the hub to make WiFi calls (no o2 mobile signal here). Last week, we could no longer access WiFi calling. Same for bot...