Community Activity

iPhone11 to 14

I am on a monthly sim only contract with EE. I currently have an iPhone 11.  I’ve just bought an iPhone 14 from my friend. To use this I now need to have an eSIM and no longer use my physical sim ? how do I go about this? Do I do it through my iPhone...

sjm750 by Investigator
  • 2 Views
  • 0 replies
  • 0 Helpful

HR Response

Read moreHi, I needed a reference for a new place I’m renting and I can’t seem to get a response from HR and it’s delaying my move, is there anyway I could get a reply faster? It was sent over a week agoHi, I needed a reference for a new place I’m re...

Switch 2 - launch date delivery

Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.

Simonp3 by Explorer
  • 805 Views
  • 16 replies
  • 8 Helpful

Resolved! Account Closed Error

Hi.I currently have an EE Full Fibre Gigabit account and would like to add a SIM Only Unlimited Essentials to the account,However when trying to add the mobile plan to my account I'm met with an "Your account's closed" error.I had a SIM plan with EE ...

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TFogo91 by Explorer
  • 40 Views
  • 2 replies
  • 3 Helpful

Resolved! How to leave positive feedback?

Was on the phone to the EE call centre and had one of the best customer service representative i have had was super friendly and did all they could to help me with my query, after the call i did not get the text messages to leave feedback wondering i...

Data only SIM

Hi I’ve bought a Data only EE PAYG SIM card to put into a router.  How do I activate the SIM and add the top up voucher that I bought with the sim please? New to mobile broadband here, apologies if I sound dim

EE Smart Hub Plus and Wirelesss Extenders

I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...

DavidF9 by Explorer
  • 415 Views
  • 34 replies
  • 8 Helpful

WiFi calling stopped - 4G Smart Hub

We use a 4G smart hub due to poor broadband connectivity. We also have O2 iPhones which we have used successfully for 9 months with the hub to make WiFi calls (no o2 mobile signal here). Last week, we could no longer access WiFi calling. Same for bot...