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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 186465 Views
  • 50 replies
  • 24 Helpful

cannot connect to internet with mobile data on samsung s8

recently purchased a samsung s8 and i cannot connect to internet using mobile data.i can send and receive texts and calls.can connect through wireless network.phone is unlocked but i have a sim only contract with EE.sim card works fine in my old s5.A...

dave13710 by • Investigator
  • 4333 Views
  • 13 replies
  • 1 Helpful

No service

I have upgraded from an iphone 11 to an iphone 14 and i have put the sim from my 11 into the 14 but its not getting any service. How do i get service on my new phone?

Harryf55 by • Visitor
  • 361 Views
  • 1 replies
  • 1 Helpful

EE WiFi

Why as an EE Mobile customer do we not get free access to EE WiFi when BT Mobile customers had access to BT WiFi

blue-agila by • Valued Contributor
  • 3964 Views
  • 6 replies
  • 3 Helpful

Data

How do I add more data on just as I’m running out 

12gb extra free allowance

I had a text informing me I get 12gb extra data this month but it's not showing up on my allowances what can I do please 

dumpy222 by • Explorer
  • 363 Views
  • 2 replies
  • 1 Helpful
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