Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Mobile unlimited data

This has only started happening recently but I’m unable to use certain app with my data turned on however when connected to WiFi I’m able to use them. I have turned off my phone and back on and has not work, I have reset my network setting that hasn’...

Resolved! Unable to gift data

Took out a 4G wifi contract with the little hub. Was told I'd be able to gift data to it from my unlimited sim plan. Gone on to do it this morning as my allowances have reset but the number for the mobile wifi isn't coming up. If I can't gift data to...

Re: EE Mobile Broadband Issues

I have having issue using my data from.my mobile I have only used 15 gb and I have about 100

Egypt roaming

Hi,I'm a SIM-only pay-monthly contract.I know my data allowance won't be accessible in Egypt but how can I find out the cost of data roaming?EE has a 'travel pass' page but Egypt isn't listed.Thanks

Dubai - Travel Data Pass

Hi I’m going to Dubai tomorrow. just called EE and got told they can’t add the travel data pass to my account as I am on the full works plan. Paying over £100 a month and not being able to add the pass seems crazy as you still have to pay for the tra...

Inquire about data and recharge it

Hi Dears,How do I reach my page to inquire about internet consumption and how to renew the package?

Re: Mobile hotspot not connecting to any device

I have the same issue. All software up to date. I can connect my laptop to my hotspot when at home with no issues, but when I go overseas (I.e. France ) others can connect to it but they can’t access the internet

EE wifi auto and mobile contract

I have EE mobile; broadband is Virgin. Can I use EE WiFi auto on my EE mobile contract.I also use my EE mobile as a hotpoint for my non LTE tablet; wifi not always good in hotels!Any advice please.

Can’t gift data in the app

Hi I have tried to gift data in the app to one of the numbers linked to my account and haven’t been able toi have been able to do it on the online accountThere are a few threads the same in this community but no answers - can someone advise what the ...

Checking data usage on unlimited mobile plan

I have an unlimited mobile plan but wanting to see what my actual data usage is. When I’m in my EE app all it will tell me is that I’m on an unlimited plan. any ideas?