Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 173796 Views
  • 50 replies
  • 24 Helpful

Resolved! Add data

Why is there no option to add the unlimited data for 7 days? I don't understand how to buy this as there is no add data option 

Re: Mystery excessive data usage

I've just discovered I'm supposed to have used 19.9GB in 7days. Impossible as it's been Christmas and I've been at home so if I've been on my phone it's via wifi. I messaged and the lady said Yahoo and The Telegraph are amongst the main days users. I...

Evans521 by • Investigator
  • 1771 Views
  • 6 replies
  • 2 Helpful

Data gifting

Why will it not let me gift data to one person on my plan but it will all the others

cannot connect to internet with mobile data on samsung s8

recently purchased a samsung s8 and i cannot connect to internet using mobile data.i can send and receive texts and calls.can connect through wireless network.phone is unlocked but i have a sim only contract with EE.sim card works fine in my old s5.A...

dave13710 by • Investigator
  • 3938 Views
  • 13 replies
  • 1 Helpful

No service

I have upgraded from an iphone 11 to an iphone 14 and i have put the sim from my 11 into the 14 but its not getting any service. How do i get service on my new phone?

Harryf55 by • Visitor
  • 317 Views
  • 1 replies
  • 1 Helpful

EE WiFi

Why as an EE Mobile customer do we not get free access to EE WiFi when BT Mobile customers had access to BT WiFi

blue-agila by • Valued Contributor
  • 3458 Views
  • 6 replies
  • 3 Helpful
Top Helpful authors
More