Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 175325 Views
  • 50 replies
  • 24 Helpful

Resolved! 5G does not work on my iPhone 15

I have an iPhone 15 and I love in a place that have 5G coverage but I Never got the 5G signal on my phoneI have a supsicribtion pack for 100GB a month is there something I should do to get 5G connection ?

Adam333 by Investigator
  • 2244 Views
  • 6 replies
  • 4 Helpful

Mobile data

Bought a 20GB £10 pay as you sim last sunday and just came last Thursday. I still have 0 byte in my account as of today.

Xpher by Visitor
  • 320 Views
  • 1 replies
  • 1 Helpful

Data SIM

I have a sim-only EE account for my mobile and I want an additional sim for my Avtex receiver for streaming TV in the caravan. What are my options please. Peter

RCS free??

Hi all,I'm an S24 Ultra user and I have friends that predominantly use iphones. My plan is unlimited data, texts and calls. Can I text, send photos/videos via Google Messages on RCS for free now? I'm confused as to whether it's free or not. 

DanJ91 by Explorer
  • 2578 Views
  • 2 replies
  • 0 Helpful

I too have the same issue. Parental control set to 18+ and all affected apps (seems to be data intensive apps like instagram, and WhatsApp when trying to download/send images) have mobile data enabled etc