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Top-Up Make a payment

I have tried to make a payment to Top-up my credit on my mobile, and have got the following message, "We're not able to accept payments to that number. Please try again." I have used this mobile for years and have had no problems in the past, can any...

ARt_ by • Visitor
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  • 1 replies
  • 0 Helpful

Does a monthly discount show on account

If i have being given a better/cheaper deal over the phone and it was discounted does that not show on my account?It is showing £30 per month but i was offered it at £15 a month? also only show 10gb but got offered 125gb?

Remaining Device payment

I am using  monthly EE contract device for Two years contract. But since a few month I am suffering from device connectivity issue. How I see remaining  monthly device payment without sim plan?

Overcharged

Hey I don’t know if this is normal but I have an iPhone 12 with unlimited calls and texts but 120g but from last month they’ve put the gigs up to unlimited because I ordered a broadband . I took my phone contract out October 2022 and it cost me then ...

ITV HD regional channel not working.

Hi all, Just changed over from BT to EE and our new TV boxes are all setup.Our EE Mini TV box is working just fine with all the HD channels showing the right regions.Our EE tv box pro is showing the SD channels all right but the ITV HD channel is sho...

Mdix by • Investigator
  • 75 Views
  • 5 replies
  • 0 Helpful

£5 free credit offer

I received a Text from ee offering me £5 free credit if I accepted, which I did and received a further Text saying that the offer had been added to my account and that I had 7 days to top-up with a minimum of £5 which I did and subsequently received ...

44RT by • Investigator
  • 416 Views
  • 15 replies
  • 6 Helpful

Website not recognising email

Hi,I am needing to upgrade my broadband as my contract finishes soon. I am trying to see what deals are available on the website, but when I go through the "RENEW YOUR HOME BROADBAND PLAN" process it does not recognise my email as being correct, even...

HJZenny by • Explorer
  • 43 Views
  • 3 replies
  • 0 Helpful
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