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New SIM outgoing call not working

reachselvin
Explorer

Hi anyone facing this issue

New SIM outgoing call not working

 

Please advise

thanks

 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@reachselvin  have you tried restarting the device? Can you send text messages? Do you have access to the Internet via cellular data? Can you receive calls? Can you receive text messages?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
reachselvin
Explorer

I have access to internet via cellular data. yes. I can send messages that works.  and i receive incoming calls

but outgoing call is not working

bristolian
EE Community Star
EE Community Star

What happens when you try making a call?

Are you PAYG or pay-monthly?