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Does a monthly discount show on account

Tracy24582
Investigator
Investigator

If i have being given a better/cheaper deal over the phone and it was discounted does that not show on my account?

It is showing £30 per month but i was offered it at £15 a month? also only show 10gb but got offered 125gb?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Tracy24582  If you’ve got a discount it’ll show under add ons.   The tariff will always show the true cost on your account and not the discounted amount. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Tracy24582  If you’ve got a discount it’ll show under add ons.   The tariff will always show the true cost on your account and not the discounted amount. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.