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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14238 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24807 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49703 Views
  • 55 replies
  • 13 Helpful

Need help

My phone is block You receive my payment Can not see why I can not  make phone calls or receive phone calls 

Lukas28 by • Explorer
  • 303 Views
  • 2 replies
  • 0 Helpful

2 numbers

Why have i got 2 numbers on my account ? I was paying for an apple watch but that should be finished by now 

Shalay by • Visitor
  • 508 Views
  • 3 replies
  • 1 Helpful

Credit check

I failed my credit check at EE. How long do I have to wait again to check again for a monthly phone contract?

Eletu by • Explorer
  • 412 Views
  • 1 replies
  • 0 Helpful

Overpayment since changing phone

HiUpgraded my phone in 2019 but it wasn't done correctly and so I  have been paying circa £40 extra a month since then. I called ee today and despite overpaying over 2k extra they have offered me £120!  I have refused and they are going to call me to...

EE stole money from my account

EE took a huge amount of money from my account & haven't explained the reason behind it. They don't appreciate the impact of their actions. They tried to blackmail me from leaving by saying that would close my complaint. This is the behaviour of a th...

Afroboi by • Explorer
  • 1284 Views
  • 4 replies
  • 4 Helpful
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