The EE Community

No dpd text

I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.Am I supposed to give them something else?

Mobile Data not working on social media apps

i recently changed plan when i received a phonecall about the new pay as you go plan which is made to help improve your credit score, so you get the same plan but pay a bit extra on direct debit and i was happy to do so and change over. however, sinc...

Re: Unable to make calls

Can’t pay my bill as there is a problem 

Paying subscription

Why has money been taking from my account twice 15 pound this morning and then 13.50 not long ago when I only have this set up to take 13.50 

Has anyone used pay by mobile for their Spotify account?

EE Payment system down

Hello, I have been trying to manually pay my bill for days. When I call 360 it takes me through the whole process only to tell me there's a problem with the payment system and it needs to transfer me to someone.  I tried paying online twice from my a...

Activation of Netflix, NOW TV and Discovery+

Anybody else finding this impossible?Call EE - no answer for over an hour!Try the ee.co.uk/go/partneractivate link to activate discovery+ and the link isn't recognised or isn't working!Try and log in to NOW TV? Doesn't work either....when the e-mail ...

EE Website, is there anything but sales?

I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...