The EE Community

Looking for a solution to poor WiFi connectivity upstairs

 I recently had EE Full Fibre installed on Friday but I am struggling to get a good WiFi signal upstairs (this has been happening for a long time, even on my old broadband) - I'm currently in the process of trying to get an Ethernet cable run from do...

Amazon UK

No SMS from Amazon UK? What is the reason ?

4GEE Router

Maybe somebody might know the answer, i have the 4GEE Router.I am not too far away from the mast but my BB goes up & down never that good.When i unplug it for say 5 mins then restart it it usually improves it a bit,so just wondering if these routers ...

Traveling to France

What plan should I get if I will need service/roamingI’m traveling from London to Cannes France for 7days 

Phone not delivered

I went to EE shop where i was told i could get the phone on the day and told when signed contract that it is not available and signed up for postage at home where I was told to get it on the day after before choosing between stores and home and then ...

Awful customer servive regarding a billing error, where they took £820 in error

Add on

I topped up my credit today on the website but keep getting a problem error message.

Smart Wifi Plus

Why does my Smart Wifi Plus device show a permanent red light even when the transmission speed is 50+Mbps download and upload and the EE TV box is still showing as good connection? BTW I have already gone through the factory reset a couple of times w...

Roam Abroad Pass for US and Caribbean

Hi,I'm going on Honeymoon in August we are having a few days in Florida then getting a cruise around the Caribbean will I be covered by the Roam aboard pass in the Caribbean countries or will this require a new add on?Also is the Roam abroad pass the...

Ive had the new ee hub for 2 wks & its rubbish anyone else feel the same