Why does my Smart Wifi Plus device show a permanent red light even when the transmission speed is 50+Mbps download and upload and the EE TV box is still showing as good connection? BTW I have already gone through the factory reset a couple of times with this box. Of the 3 Smart Wifi Plus boxes I have the other 2 are fine but this one needed re-setting at the very first time of use, as if it had already been used elsewhere. What do you recommend I do?
@JonR111 Call EE CS, report it as faulty, get a replacement unit sent, and record the serial number of the device, if you suspect it's not new, then may have been round the block a few times....
