Community Activity

VAT Removal from Order to Jersey

Hi, Today I bought one of the Nintendo Switch 2 consoles and paid for the order. I noticed that the VAT was not automatically removed and would like to find out how I would go about claiming this back? Jersey has its own GST and I would be paying thi...

Diogo_93 by Investigator
  • 102 Views
  • 7 replies
  • 2 Helpful

EE Smart Hub Plus and Sky Q Connection Issues

We recently switched our Broadband from Sky to EE's Full Fiber 500, however, we remain with Sky for their TV services and have a Sky Q box (not sure if it makes a difference but the box is for 4K TV with 1TB SSD).Since switching we updated the settin...

mdnn85 by Investigator
  • 143 Views
  • 8 replies
  • 0 Helpful

EE business customer and EE cannot setup my account

Hello,Just moved by business number to EE on contract and it has been a month I'm unable to register my account. I have raised complaint 3 weeks back and spoken to the customer teams many times but the issue still persists.What are my options of term...

Devenb by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Getting broadband

Why do you make it so hard to get broadband I filled in all the questions and picked a package only to sit for 20mins waiting on absolutely nothing. If you don't want to give mea account then stop offering me one. Worst I've ever come across for cust...

Ee roaming

Received text for free ee roaming text came from 111 stated free roaming for house so I have two accounts should this be added to both? Thanks

lbooton by Visitor
  • 29 Views
  • 3 replies
  • 1 Helpful

what is EU roaming Free addon? I am being charged when roaming in EU

I have been a EE customer for years and I always had free EU roaming as part of my plan. Sep 2024, I called EE to leave as I can find cheaper plans elsewhere. After a few negotiations, I was told EE does not offer free EU roaming anymore and that's f...

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JY_EE by Visitor
  • 38 Views
  • 1 replies
  • 0 Helpful

Resolved! Network provider Voicemail phantom notification

iPhone 14 pro note the new notification blue bullet point and the red bubble over the voice mail key at the bottom right  phantom notification the last few days. Have deleted all voicemails via the network provider EE dial in service. have switched ...

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Roaming All-Inclusive Pass suddenly removed --

If anyone could help I would appreciate it. I had Roaming ROW as an all-inclusive extra, which up until now has worked fine in the USA. I'm currently in the USA. Yesterday, I received a notification that the Roaming all-inclusive extra has been switc...