Community Activity
Shocking service
So I've had a fault with my ee broadband... Narrowed it down to faulty mastersocket in the house. Ee booked 5 engineers over 2weeks and non have come out. Either cancelled by ee or openreach with zero notification. Shocking customer service literally...
BT EETV and EE EETV
Current billed by BT:EE TV Pro BoxNow EntertainmentNow BoostTNT Sports- £5.46Now Movies- £7.49---Total: £12.95The NEW billed by EE:Apple 4K TV BoxNow EntertainmentTNT Sports (Free Addon)Netflix with ads [Not required]- £10OR with Now Movies- £15BUT N...
Resolved! discovery+Premium?TNT
Good Afternoon, Having just transferred from BT I seemed to have lost my subscription to Discovery+/TNT, a service that is already paid for. (Probably my fault).However, all and repeated attempts to re-activate have ended in total failure with the ...
BT remotes with voice control
There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...
Apple TV Query
Good evening all I hope you’re well,I was wondering if someone could please share their experience with Apple TV on an EE-issued Apple TV (I.e, from EE).I understand there’s not currently a watch list but how easy is it to find catch up programs from...
Switching to EE Digital Home phone service with an existing BT handset
When I was persuaded to switch from BT to EE, no mention was made of any potential issues with my existing BT digital voice handsets. I have set up the new hub and boosters ok, everything works except the handsets. These display "cannot find the hub...
Inclusive HD with EE TV sport packages
If you’re an EE TV customer with EE Broadband, you can now get HD included as part of our sports channels packages. This would have previously been charged an extra £6 for the HD addon.For existing customers, you’ll need to flex to the new version of...
Upgrading sim only
Hi, I’m currently on a sim only contract. Looking at changing it to sim + phone contract. If I was to upgrade now would I be charged for the contract on my normal date or would I be charged when I receive the device?
Really poor upload speed
I have the mobile 5GEE broadband mobile router. Download is over 200mbps in Surbiton on the edge of London but upload is less than 1mbps. I don't know why it is so slow. I am using 2 external aerials plugged into the back and have tried resetting the...
Bill
I’ve been trying to pay my Bill for a week now and it isn’t loading for me to do so. I’ve tried and tried. Has anyone else had this issue?