The EE Community

My puk code i need

Now TV subscription : moved from BT TV to EE TV

Hello, I have recently changed from BT TV to EE TV, still with the Entertainment package, and although I have sorted Netflix no problem, Now TV says I have no active subscriptions.My previous Now subscription (with BT) was registered under my bt emai...

Pay As you go

I am in Abroad but SIM is not working first 6 months it did work but now signal are gone not receiving any text issue with my what's app and other applications too how I can sort this out

Roaming in Australia

Hi. I have been here in Australia (Sydney) for the past 4 days and have the EXACT same issue.  I notified EE prior to my departure that I will be in AUS, removed my spend cap, authorised my 5 day abroad pass and turned on roaming once we arrived. I a...

NHS discount

How do I get an NHS discount applied to my account I am a NHS nurse and diddnt  realise I could get a discount 

Phone calls in Australia

If you are an EE customer and going to Australia  BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....

Smart Hub Pro Stinks

Just got my new broadband installed on the 29th with the new Smart Hub Pro 1.6gb.All seemed well until day 3 when I started getting my security cameras disconnecting then other IOT loosing connection too, web pages taking up to 10 seconds to load the...

‘Message us’ is not available in the app

hi, I was trying use the message us service in the app and it’s not showing, has this service been removed?