Community Activity

Discovery plus signing me out.

I hope someone can advise me. I’m constantly being signed out. It’s happening when I go to open the app and also once the adverts have finished in between a programme. I’ve even been told I don’t have the right subscription at times too. Please tell ...

Naannynia by Investigator
  • 97 Views
  • 3 replies
  • 6 Helpful

Resolved! SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

To23 by Contributor
  • 587 Views
  • 58 replies
  • 10 Helpful

Complaints at a dead end with no care from EE

This is a last gasp attempt at maybe getting help or some direction. I’ve been with BT for years and kept being asked to move to EE. So after a number of email exchanges with a customer adviser I took out a BB, TNT sports, landline and 2x EE one sims...

Stiggy1 by Explorer
  • 53 Views
  • 2 replies
  • 0 Helpful

XKO

I received a XKO order number does that mean I have been approved? The order tracking does not work!

Out of contract but still charged for my handset

My contract ended a while ago but it appears I’m still being charged for my handset within the rolling contract. I called ee and was told a text was sent( no context) for me to contact them and that was it. All that happened during that call was most...

Crmck by Investigator
  • 3237 Views
  • 26 replies
  • 16 Helpful

Hi Netflix says I’m using vpn or proxy

Hi guys Netflix says I’m using VPN or proxy I can’t sign in to my profilebut my kids profiles are fine this is on Apple PlayStation smart tv and fire stick just my profile I’ve been in chat with Netflix they say it’s a router problem I’m not very tec...

Resolved! BT remotes with voice control

There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...