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EE Hub Pro Firmware issue SH4-1

So had the EE 1.6gb broadband for a few months and generally its been running fine, we had an inital replacement router as the original was overheating and cutting off and the replacement has been working fine for months.Around two weeks ago i notice...

Broadband - Migration from BT - EE Account

Hi All,Last month I renewed my BT broadband package which resulted in being moved over to EE.I didn't think much of it at the time, but now I'm getting text messages about "view your bill online", I was never offered an EE login and, while I have thi...

Returning kit

The communication from this company is a joke. I have had to return 2 pieces of kit - 1 faulty, another sent by mistake (following 2 mis-diagnoses). Then a week later, I get a bag to return the kit FOR 1 of the items. And a call asking if I need a ho...

Billing Question

I recently returned an add on for my mobile bill and recieved a message saying that EE have recieved it and will refund the initial payment I made of £10 however on my phone bill it says they will still charge me for the add on extra on the 10th of t...

gw2610 by • Investigator
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  • 0 replies
  • 0 Helpful

Smart Wifi pro wired backhaul issues

HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...

wenklaw by • Established Contributor
  • 653 Views
  • 40 replies
  • 4 Helpful

Want to leave ee

Trying to end contract with ee, but they’re making it impossible! How do I do anything else? Please help

Pathetic Service

Been unable to use the EE app for ages.Thinking of going elsewhere!!!!!!! PS WANTED AN UPGRADE BUT YOU HAVE BLOWN THAT!

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