Community Activity

Resolved! Italy roaming

Any tips on how best to keep roaming costs down while traveling in Italy? An ee bundle or eSIM card, etc.  if eSIM where best to purchase?

GRAG by Explorer
  • 688 Views
  • 5 replies
  • 3 Helpful

Meta Quest 3s Xbox Edition Bundle

I bought the Meta Quest 3s Xbox Edition Bundle with 24 months of game pass ultimate a few days ago but have not received the code and can’t find it anywhere to redeem it. This morning I received this text message below.“Just a quick message to remind...

gw2610 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Router issues - keeps dropping connection

So we had a power cut overnight. Powered everything off then back on again. Initially, the smart hub router worked fine, however, I couldn’t get the 2 booster boxes to connect. Later today, the smart hub keeps loosing connection. EE have said the pow...

Jnsykes by Explorer
  • 89 Views
  • 6 replies
  • 1 Helpful

No order confirmation.

Hello, i just made a phone order, made payment money was taken then the page froze and i havent gotten confirmation email about the order.

EE App - business to personal

I recently moved from EE business to SIM only personal account. I can’t get the EE app to work because it thinks my account is closed. I want to use the same email address so how can I make the EE app realise I am now in a new SIM only situation? Tha...

GDE1 by Visitor
  • 6 Views
  • 1 replies
  • 0 Helpful

Samsung chat messaging

I am at my wits end... a few days ago i was using the S24+, and my default messaging app was samsung messaging, and used the chat service. I had no problems at all.... now ive upgraded to the fold 7. The phone is all set up, ive also kept the same si...

Wired connection slow to connect

When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established.  Reliability and speed are excellent when connected but I did not experience this lag when I was pr...

Neil0 by Explorer
  • 3705 Views
  • 66 replies
  • 13 Helpful

Old number purchase

Bit of a long shot but basically I have an old Gmail account which i can't for the life of me remember the password of, there are old photos on my google drive I would like to recover. Is there a way to buy the number that is linked to the 2fa as its...

Azlan808 by Contributor
  • 29 Views
  • 1 replies
  • 0 Helpful

Why is ee website so crap

Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it 

Cyapow by Investigator
  • 2260 Views
  • 19 replies
  • 32 Helpful