Community Activity
Internet Radio Can't Connect to BBC - Other Stations Work Fine
Swapped my BT landline mobile on a Smart Hub for an EE 4G mobile broadband using an EE dongle. Everything working fine including my internet radio. However, the latter will not connect to any BBC stations. All other stations seem OK. Googling for sol...
5G mast near Skenfrith
Hi I have just bought a property near Skenfrith and the signal is very poor - i would happily provide land for a mast - at the top of Coed Angred Hill so with longviews in all directions
Resolved! B Sony and Apple scam payments
Hi all, I've had a huge issue today. A bill for over £200, services were billed from both B Sony and Apple.EE take no responsibility, though they have been helpful to a point. I first called Sony, they have informed me that they are dealing with hund...
Device delivery
How do I get EE to send meet the SH31B? I now have 3!!!!! SH32B devices which are of no use to me. Every time I speak to customer service, I am assured they will send the correct one. The last person said they couldn't do it online so would ensure it...
CHOP3-800 error
Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...
Resolved! Disney +
It’s 2025 and EE Tv still haven’t brought the Disney Plus app to the platform. We shouldn’t have to opt in to other services to access this! At this rate I may as well go back to sky.
Parental Controls - Unintended Blocked Website
Hi EE,I'm writing to flag what I believe is an unintended website block caused by parental controls.The site in question is: https://app.chickenru.shIt's a location-based team scavenger hunt game used for corporate team-building and other events, and...
Upgrading 30 day contract - what day does new one start?
Hello, I recently started a 30 day rolling contract on an Essentials Plus plan, which renews on the 24th of each month. I’m ok with this for now, but later in the year I’m hoping to upgrade to a Full Works plan as I’m going to quite a few countries i...
7 day roaming pass
If I buy a 7 day roaming pass at 7pm on Friday when I arrive in the USA, does it last a full 7 days (so expiring at 7pm on Friday 7 days later?) or does it expire at midnight on the Thursday, 6 days later?
Full Fibre installation
Am considering this - but I live in a very old farmhouse and the granite walls are 3 foot thick (at least). Drilling through them is not an option. Has anyone got any experience of installing the router in an outhouse (we have one with concrete block...