Community Activity
Resolved! Unable to register my phone number is not recognised.
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
EE leavers discount
I worked for Orange / BT / EE from 1997-2023 but was on a business phone, so this just cancelled about 14 days after I left. I’m now on a SIM only deal and was advised in the EE shop that I should probably still be eligible for a discount as a former...
Logging in to Now TV app
Just made the switch from BT to EE. When joining BT I subbed to TNT Sports, have their set top box and was emailed Now TV user details info (my email address). I never used it as I was happy with just the set top box and D+ app.With EE I have switche...
Broadband account info dropped from my EE ID
I switched my broadband from BT to EE beginning of January and for 2 months could not view any of my broadband account, billing or wifi controls through my EE ID, although my mobile shows fine. After 2 months and numerous calls and complaints it was...
Resolved! Cannot change inclusive extra
I'd like to change my inclusive extra from Apple Music to Xbox GPU but all the other inclusive extra options are greyed out and cannot be selected. I've had Apple Music for nearly 60 days so should be able to change to another inclusive extra.Below m...
Broadband contract doesn't shown on my Credit Report
Hi there, around 2 years now when I started focusing on my Credit Score. Final goal is a mortgage. Every contract what I've taken out in the past is visible on my report.Previous broadband with TalkTalk or recent mobile phone contract with Three UK. ...
Unable to link broadband account and unable to view bill
Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I was told it would be passed to technical support. I made another call yesterday and was told to visi...
I want to Leave EE due to the huge price increase
The subject explains really why I want to leave EE. I'm 1 year and 4 months into my contract and with the huge price increase imposed on the contract I'm looking to leave. According to Citizens advice I have the right to cancel my contract with in 3...