Sms messaging

SPRINGSTEEN68
Investigator
Investigator

‎05-04-2025 03:17 PM

 
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9 REPLIES 9
XRaySpeX
EE Community Star
EE Community Star

‎05-04-2025 03:20 PM

@SPRINGSTEEN68 : What about it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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SPRINGSTEEN68
Investigator
Investigator

‎05-04-2025 03:21 PM

HI. I hope somebody can help me.  I recently upgraded to a Samsung galaxy s23 but for some reason I am unable to send a simple text with a photo as a sms. Can anyone help please. Thanks Alison 

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XRaySpeX
EE Community Star
EE Community Star
In response to SPRINGSTEEN68

‎05-04-2025 03:27 PM

@SPRINGSTEEN68 : A text with a photo attached is an MMS & it is chargeable.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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SPRINGSTEEN68
Investigator
Investigator
In response to XRaySpeX

‎05-04-2025 03:36 PM

I could always do it on my s8 no problem

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XRaySpeX
EE Community Star
EE Community Star
In response to SPRINGSTEEN68

‎05-04-2025 05:17 PM

For most phones, you can download the settings needed for MMS from the online set up tool

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎05-04-2025 06:15 PM

@SPRINGSTEEN68  Is MMS enabled in the message app settings? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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SPRINGSTEEN68
Investigator
Investigator
In response to Chris_B

‎05-04-2025 07:23 PM

Can you tell me how to do that on a galaxy s25. Thanks Alison

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XRaySpeX
EE Community Star
EE Community Star
In response to SPRINGSTEEN68

‎05-04-2025 07:27 PM

Fill in the make & model & d/load what it gives you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Rach_H
EE Community Support Team
In response to SPRINGSTEEN68

‎06-04-2025 09:28 AM

Hi @SPRINGSTEEN68,

Welcome to the Community!

We want sending a picture message to be as straightforward as possible, so I'm sorry to hear you're having trouble. We do have a handy guide that should hopefully help you get this resolved.

Rach