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Resolved! when i try and check the status of my upgrade order, t say "oops timed out"
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
Order
I placed a new order this morning for my daughters birthday and was wondering does anyone know the estimated delivery time?
Wifi
I have just had WiFi installed and was working fine but then now it has stopped and I can’t see the WiFi network on my devices
EE Smart Hub Pro On the EE app
Hi all,i’m wondering if anybody can assist me please. I have the EE Smart hub pro router but the app has changed and now says that I have a smart hub plus after deleting and reinstalling the app. I can’t see a way to change the router that I have on ...
Unable to make calls in Australia
Having the same problem in Karather western Australia, no voice calls, Date and text yes
I was speaking to an advisor yesterday and was put on hold for just over 1 hour
Can someone ring me please as I need to make a complaint
EE Smart Hub Plus and Sky Q Connection Issues
We recently switched our Broadband from Sky to EE's Full Fiber 500, however, we remain with Sky for their TV services and have a Sky Q box (not sure if it makes a difference but the box is for 4K TV with 1TB SSD).Since switching we updated the settin...
Unable to register my phone number is not recognised.
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
Broadband switch
How long will it take to complete switch over after install got my old supplier (virgin) to send me final bill. Do I need to contact old supplier?
Resolved! Loss of 5G coverage in NE4 9**
Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...
