Wifi

Ashley891
Investigator
Investigator

I have just had WiFi installed and was working fine but then now it has stopped and I can’t see the WiFi network on my devices 

3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

@Ashley891  some more information would help, what lights are on the router and/or ONT?

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Northerner
EE Community Star
EE Community Star

Hi @Ashley891 

Tried restarting your router.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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XRaySpeX
EE Community Star
EE Community Star

What is the name of the EE BB plan are you on including its speed? What EE router & WiFi extenders do you have (read label or post a pix)?

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