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Community Activity
Apple TV connectivity issues with Smart Wifi Pro
First up I should state that I have reported the issue posted below to EE Customer Services, but I thought it worthwhile posting here in case others are searching.I have a new service connected (1.6gbps service) with a Smart Hub Pro and multiple Smar...
Resolved! Keep getting an error message when trying to change my broadband deal/contract
Hi,My broadband contract ran out this month and I've been charged out of contract prices for June (it would have been nice had EE sent me an email warning me before it happened instead of after). In any case, I'm trying to get it sorted out - I want ...
PAC code and leaving ED
I have tried to contact EE but the wait times are always excessive and after being on hold several times for at least 15 minutes I have given up.I have read how to request a PAC code but do I have to speak to someone to tell them I want to leave the ...
Billing error on first broadband only bill.
The app shows a bill for Broadband and TV which I didn't sign up for. I signed up for Broadband only.On the actual and very glitchy webpage it shows broadband only, but a wrongful charge applied of a set up fee. I signed up and it was zero set up fe...
Resolved! how much data have i used
I would like to monitor how much data I am using each month. Can somebody let me know how to access that information?
Credit Card setup
Credit card set up says post code instead of zip code even though country is USA. Can’t define credit card.
PAYG Roaming Cost Outside EU is a Nonsense
When a PAYG user checks the Roaming Costs Tool for a non-EU country they would see, for e.g. USA,: What roaming pass is being referred to? There are no roaming passes on PAYG outside the EU & PAYG users wouldn't necessarily be aware of those for cont...
Resolved! Lies Lies Lies.. Broken Promises
Over promise and under delivered. EE after over 12 years you have seriously got it wrong now.Promised a Fold 7 to be delivered on Launch Day only to be told there's a 28 day lead time.Jokers I'm sure this community may just fob off this as much as th...
Can't track order, website broken
I ordered a new phone that said it was in stock on Wednesday, but when I try to track the order i click on mobile phone option, and it just takes me to the "link a sim" page and I can't track anything. I called the helpline but they couldn't see what...
Calling to the UK from South Africa on a PAY AS YOU GO
Hi,I have an EE number and am already in South Africa and did not know about setting up roaming before I left. Now when I try and call a number or text a UK number while here in SA it tells me these calls are barred. So now I cant phone 150 it says ...
