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Community Activity
5G and Signal Issues since switching to ESIM!
I've just switched to a new ESIM and have dreadful 5G issues and signal. I had perfect usage on my physical sim so I know it's not the local coverage in my area. Data is so slow now and half the time I have no Internet at all. Calls also keep droppin...
Unable to set up wifi enhancer
HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...
Pixelated picture when connected to WiFi repeater
The signal between my EE tv mini and my main router is weak so I installed a WiFi repeater. The signal strength and connection between the mini box and the repeater is strong and when all my other devices are connected to the repeater (phone, tablet ...
Resolved! Loss of 5G coverage in NE4 9**
Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...
Resolved! EE broadband is not blocking adult sites
Hi, I have recently noticed that EE broadband is not blocking adult websites. I have tried turning the safe search on and off as well as rebooting the router. I had a similar issue with Virgin Media in the past and a router reboot fixed it. I have se...
Need my micro SIM activating. out of UK and can not make calls and no network
Hi there,I recently got an upgrade to Iphone 16 pro. I put my old sim into the phone and then did my data transfer from old phone.I then went to work in Europe..... tried to call the wife and kids and phone just bleeped and cut off.I then called 150 ...
Resolved! EE Perks - Change of process?
Last Friday I upgraded my handset to the Honor V3, on Saturday I called up and added on the EE perk which gave me 20% off the price. I decided that I didn't like the handset so sent it back, when the upgrade was reversed I ordered the Magic 7 Pro, Fr...
Termination fee for upgrading
Been charged £156 termination fee even though haven’t terminated my contract just upgraded which said was free upgrade online , been on the phone to ee and was told nothing they can do.
Alexa by digital phone
Hii’ve just noticed this morning that one of my bt digital phones is not working ‘no link to hub’. This is a Bt alexa phone. We have 2 other Bt digital phone - not alexa and they are working!! The ‘alexa’ phone, i cannot deregister, reregister and ...
Phone calls in Australia
If you are an EE customer and going to Australia BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....
