Community Activity

Help changing my mobile phone SIM/apps

Hi allI am thinking of purchasing a Google Pixel mobile phone on EE store online If I was to call in to an EE store would they assist me in swapping my SIM into the new phone & checking all apps are there etc??I'm useless at this & need help I am an ...

suzy30 by Visitor
  • 26 Views
  • 2 replies
  • 1 Helpful

CHOP3-800 error

Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...

Brian160 by Investigator
  • 114 Views
  • 12 replies
  • 4 Helpful

App and site not working

Anyone else having an issue with the site saying unable to get details and the app just saying sorry there seems to be a problem been like it for a month now. No one at EE seems to care to fix it and customer service is as helpful as wicket keeper wi...

No Phone Access- Power Outage

Has any one like us had a power outage which affected their mobile and digital phone line and needed to make a 999 call ? How did you do this please?

BevanCR by Visitor
  • 17 Views
  • 2 replies
  • 0 Helpful

EU Roaming - confusing messaging

I received a promotion text from EE yesterday to say "Graeme, got a trip planned? Lucky you - you don't need to worry about EU roaming because it's covered in your plan."Today I received the following "Hi Graeme,We're sorry, we recently sent you a me...

iMessage not activating with a s new sim

I recently got a EE Sim just to receive SMS codes since my older one wasn’t working. It said 24 hours to activate but usually my sims work instantly. When I checked I message and says waiting for activation then says error or unsuccessful 

Resolved! Disney +

It’s 2025 and EE Tv still haven’t brought the Disney Plus app to the platform. We shouldn’t have to opt in to other services to access this! At this rate I may as well go back to sky. 

Unable to text friend after he ported his number

My friend used to be on ID Mobile, and has just moved, and ported his number, to Lebara. He can text me, and we can call each other. But I can no longer text him, I just get an error "Not Delivered". I also have a phone on Talkmobile, and another fri...

Darola by Investigator
  • 68 Views
  • 5 replies
  • 0 Helpful