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Community Activity
Now TV subscription : moved from BT TV to EE TV
Hello, I have recently changed from BT TV to EE TV, still with the Entertainment package, and although I have sorted Netflix no problem, Now TV says I have no active subscriptions.My previous Now subscription (with BT) was registered under my bt emai...
Re: Order new sim card
How do I order a new SIM card
Payment
How do I change my registered credit card number. My old card is due to expire and my new card will have different numbers
File Sharing
I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...
Resolved! Changing account name but not banking details
HiI'm wanting to change an account to be in my name but not the banking details that are in the name of a family member as he is elderly and it makes stuff easier if talking to customer service or in store etc. I'm hoping to go to local EE store tomo...
Port Forwarding or UPnP
I've recently changed from BT hub (which worked fine) to EE hub and now have problems with security cameras. Specifically with a Panasonic Home Network security system. I've tried to connect under UPnP which is switched on in the EE hub, though the...
Re: Re: Can't contact EE by phone
HI , I NOW HAVE MY SAMSUNG PHONE BACK FROM BEING REPAIRED BY EE .NOW THE PHONE ALWAYS ASKS FOR A PASSWORD BEFORE OPENING . BEFORE IT WENT AWAY IT DIDN,T NEED THIS PROCESS ?REGARDS JULIAN .
pixel 9 pro xl call quality rubbish
I have a pixel 9 pro xl on Android 15 with the latest update. Call quality is regularly rubbish even with strong Wi-Fi 6 (2.4/5ghz available). The phone seems to be switching between Wi-Fi calling - 5g mobile? - EE Wi-Fi calling. Our mobile signal ha...
No Subscription Through EE
The 'No Subscription Through EE' has been mentioned a few times in this Community but I am not seeing a resolution. Has anyone managed to get around it.My situation is that I have a contract for an unlimited EE SIM that is in a router. The 'extra' th...
High ping times on EE Full Fibre
Hi all, Just posting this as it might help someone in the same position as I was. Migrated from Sky to EE full fibre and noticed my ping times were higher with EE. Managed to sort it by turning off the Auto DNS servers in the IPV4 configuration tab o...
