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High ping times on EE Full Fibre

hazrazaz
Visitor

‎18-04-2025 02:28 PM

Hi all, 

Just posting this as it might help someone in the same position as I was. Migrated from Sky to EE full fibre and noticed my ping times were higher with EE. 

Managed to sort it by turning off the Auto DNS servers in the IPV4 configuration tab of the router - and manually inputting a new DNS server. For me Quad9 is best, but others mileage may vary. 

Hope this helps others. I'm getting pings of sub 8ms now, compared to 15-20ms. 

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XRaySpeX
EE Community Star
EE Community Star

‎18-04-2025 02:44 PM

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders do you have (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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