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Community Activity
Migration from BT - agreed speed increase not implemented
I've just migrated from BT fttp 500 to Full Fibre Gigabit Essentials however my speed test are showing the same speed as I had on BT ie 480 Mbps. I suspect my profile has not been updated. What is the easiest way to get this resolved?
Troubleshooting Issues
Does anyone else feel disappointed when you talk to an EE guide about an issue all they want to do is try to sell you something while your trying to get an issue resolved.
Xbox game pass ultimate
I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?
Nintendo Switch 2 existing customers
Hello,I see that EE are going to sell the Switch 2. Can anyone advise whether this will be for existing customers? E.g add to plan? Or will it be open to all, so essentially could be a race to try and pre order one (and possibly be open to scalpers)....
do i need a smart hybrid connect for £7 a month?
I have just been moved to an EE package from BT and the price has obviously gone up too. I was told that the new wifi box was going to be just amazing by the person on the phone, so why am I paying £7 extra a month for the hybrid box? I work from hom...
Mobile broadband Contract transfer/termination
Trying to end or transfer my 5ghz mobile broadband connection 12 months left . Any takers or suggestions on how to get it without paying too much. Open to discuss
XBox Game pass issues
Hello there,Due to the issues i have had with the WIFI during my upgrade from BT i have not activated the XBOX game pass. I have tried today and followed everything on the email, agreed to the T&Cs but it does not progress from there and there is no ...
Live Chat
Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call??
Resolved! Apple Watch Mobile Service setup headache
So, I've got an iPhone 16 Pro with an EE contract, and an Apple Watch Ultra 2 that I'm trying to set up cellular with.Both devices have the latest software and when trying to set up via My Watch, buying the eSim for the watch etc through EE, but I ke...
Resolved! Roaming
I am currently abroad and want to purchase an add on. Unfortunately, the text messaging isn't working. I received multiple texts from EE stating "text ROAMINGDATA to 150 to purchase additional data". When I do text "ROAMINGDATA" to 150, I get a text...
