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Resolved! Refunds

Hello,I placed a pay monthly contract with a deposit up front, which is still pending in the bank. I have had no emails to state this has failed the credit check nor confirmation emails. I have had to ring up and see what is going on. However I have ...

Can’t activate Apple Music add on

Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music 

emloch by • Contributor
  • 70 Views
  • 6 replies
  • 0 Helpful

My phone has been just restricted

My phone has been just restricted. It's saying I've reached my limit but I spoke to customer services last week and they sent me a text confirming that they are taking payment on 1st of may and they also applied a cap on my account on the call to pre...

Sims

Why do I have 2 SIMS on my phone? 

Lou081 by • Investigator
  • 25 Views
  • 3 replies
  • 0 Helpful

ftp only working with vpn on ee

HelloI have an frp server with a shared folder On ee data I can only access it through a vpn with other mobile carrier it works fine Why are ee blocking ftp?

Order refrence number

Hello, i upgraded my phone the other day and ive recieved no emails only a single text message about a new document agreement but i cant find that on the website and i cant track the phone without the refrence number, can anyone help

Aidan29 by • Visitor
  • 22 Views
  • 2 replies
  • 1 Helpful

Resolved! what is EU roaming Free addon? I am being charged when roaming in EU

I have been a EE customer for years and I always had free EU roaming as part of my plan. Sep 2024, I called EE to leave as I can find cheaper plans elsewhere. After a few negotiations, I was told EE does not offer free EU roaming anymore and that's f...

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JY_EE by • Explorer
  • 186 Views
  • 2 replies
  • 2 Helpful
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