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Community Activity
Immoral and illogical early termination fee (moving from Plusnet)
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
Changing from old provider to EE
Hi I recently changed from Sky to EE. The salesman who came to my door told me EE do all the work for you & everything would be transferred. I have just found out this is not the case & still have a Sky account too, owing over £200. Did anyone el...
Resolved! Bill payment lines closed and online payment blocked
I need to pay my bill
Help with understanding Data Access Report (may need further investigation)
Hi,Hope everyone is well. Can anyone help with the Data Access Report I received.The majority of calls listed are MOC but there are duplicate calls to mobile numbers which show for e.g. 24/01/2025 (Call Started) 11:38:18 24/01/2025 (Call Ended) 11:38...
Extremely slow 4g data connection, below 1Mbps most the time
I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...
Resolved! Changing account name but not banking details
HiI'm wanting to change an account to be in my name but not the banking details that are in the name of a family member as he is elderly and it makes stuff easier if talking to customer service or in store etc. I'm hoping to go to local EE store tomo...
Going to Tunisia on Holiday - PAYGO Sim
Hi,I have EE PAYGO Sim and am going to Tunisia on Holiday, I understand I need to add credit to my account to make a revive calls and texts. How do I go about getting a data pack to cover my usage. Or have I got this wrong
Why is my broadband not showing up on the website when I login.
I have been paying for broadband for several moths from you, but I am not living in the property yet, I wanted to use your EE Wifi service, but for some reason my broadband package has not moved over from BT to your website, yet I'm paying you.
Fiber to the cabinet
HiDo EE still do this as when i try to search Broadband deals it just gives me Full Fibre broadband deals. I only do basic online stuff so don't really need Full fibre & FTTC is less hassle i guess.Thanks
Adding Now Entertainment to EE Mini TV box
Just got EE fiber BB installed today and set up the ee mini TV box. I signed up to the Big sports package. All working as should. But I didn't realise U&Alibi was a premium channel. I want to what ever subscription it falls under. For the life of me ...
