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Community Activity
Immoral and illogical early termination fee (moving from Plusnet)
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
Resolved! Ee home app not connecting
Hi all, I have an issue with the ee home app.It was working perfectly fine. I had set everything up no problems at all. Then the fibre engineer came out and installed the fibre line. Now I cannot get the app to move past the message "it wasnt possibl...
EE BIG SPORT PACKAGE poor reception on Sky Sports Hd
I have the EE Big sports package.my broadband connection is good and I can watch TNT Sports HD without any issues. But Sky sports HD has terrible pixelation and sound break up. I can watch Sky Sports Tv fine through the NOW tv app and the Discovery +...
Going to Tunisia on Holiday - PAYGO Sim
Hi,I have EE PAYGO Sim and am going to Tunisia on Holiday, I understand I need to add credit to my account to make a revive calls and texts. How do I go about getting a data pack to cover my usage. Or have I got this wrong
Resolved! Pocket Landline
Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...
Changing from old provider to EE
Hi I recently changed from Sky to EE. The salesman who came to my door told me EE do all the work for you & everything would be transferred. I have just found out this is not the case & still have a Sky account too, owing over £200. Did anyone el...
Resolved! Bill payment lines closed and online payment blocked
I need to pay my bill
Help with understanding Data Access Report (may need further investigation)
Hi,Hope everyone is well. Can anyone help with the Data Access Report I received.The majority of calls listed are MOC but there are duplicate calls to mobile numbers which show for e.g. 24/01/2025 (Call Started) 11:38:18 24/01/2025 (Call Ended) 11:38...
Extremely slow 4g data connection, below 1Mbps most the time
I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...
Resolved! Changing account name but not banking details
HiI'm wanting to change an account to be in my name but not the banking details that are in the name of a family member as he is elderly and it makes stuff easier if talking to customer service or in store etc. I'm hoping to go to local EE store tomo...
