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Community Activity
Stuck Between BT and EE – Billing Nightmare!
Hi everyone,Back in early March, I was offered a great deal to switch from BT to EE for Internet, phone, and TV services. It was much cheaper than what I was paying BT, so I decided to take the plunge. My EE services became active on the same day I r...
Network Coverage in Woodbridge
I have not been able to get a signature on my phone in Woodbridge for weeks. I use mobile apps for parking and am having to use cash in the machines which is all very well if you have cash available. Very frustratin! Maybe I should switch to O2!
I am currently in Portugal and cannot make calls
I am currently in Portugal and cannot make calls on my mobile iPhone 14 all calls are failing . I have roaming on for eu
Additional payer authentication required to complete your payment.
I am getting a blank white space underneath the ‘Additional payer authentication required to complete your payment.’ when I try to top up. It’s been like it for days can anyone help, thanks.
Order gone missing
So i ordered a phonelast thursday from the ee store, was supposed to of been delivered last friday but i was out, parcelforce left a card saying its at my local post office, this is not the case, i have been twice now and they donr have it, i emailed...
Unable to view invoices
Trying to view invoices on desktop browser - have tried various browsers and clearing cache etc but keep getting this error;Application error: a client-side exception has occurred (see the browser console for more information). Searching here seems t...
Not Able to view Broadband and EE TV bill on App or Website
I joined EE Broadband and EE TV from BT back in October 2024. I already had an EE Mobile account.Since joining I have not been able to view any account details for my Broadband or TV, although my direct debit is being taken OK. When I phone the hel...
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Making and receiving calls
Hi I am having trouble making and recieving calls, I am currently in the USA and I have the full works tariff, it was working fine a week ago and now I’m getting no dial when making a call so I can’t even contact EE support.I have tried all settings ...
EE broadband will not link in the app
I have just been moved from BT broadband to EE, I already have an EE mobile account but I cannot link my account in the app, had several conversations with EE CS and the tech team but still not resolved, are there any known issues with the app and li...
