The EE Community

EE Smart Hub Pro On the EE app

Hi all,i’m wondering if anybody can assist me please. I have the EE Smart hub pro router but the app has changed and now says that I have a smart hub plus after deleting and reinstalling the app. I can’t see a way to change the router that I have on ...

Wifi

I have just had WiFi installed and was working fine but then now it has stopped and I can’t see the WiFi network on my devices

Unable to make calls in Australia

Having the same problem in Karather western Australia, no voice calls, Date and text yes

I was speaking to an advisor yesterday and was put on hold for just over 1 hour

Can someone ring me please as I need to make a complaint

EE Smart Hub Plus and Sky Q Connection Issues

We recently switched our Broadband from Sky to EE's Full Fiber 500, however, we remain with Sky for their TV services and have a Sky Q box (not sure if it makes a difference but the box is for 4K TV with 1TB SSD).Since switching we updated the settin...

Unable to register my phone number is not recognised.

Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...

Broadband switch

How long will it take to complete switch over after install got my old supplier (virgin) to send me final bill. Do I need to contact old supplier?

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...

iPhone 16 Pro Max 1TB on back order?

Hi, I ordered a pro max 16 1TB in natural titanium today and the sales operator said it would be delivered tomorrow, I arranged with work to take the day off to be home for the delivery but it says - your back order is confirmed and I’m wondering why...

Gifting data not working?

Why am I suddenly unable to gift data to my daughter's phone? I've been doing it every month for several years.

The EE Community

Welcome to the EE Community

Featured Posts

Manage their time online with EE WiFi Controls

Use WiFi Enhancer to get the best from your connection

Google Pixel 9a – Magic made simple

Join the YouView research panel

EE TV & TNT Sports red button

Coming to Netflix in March

Community Activity