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Community Activity
Closing an inactive account
I have not been a active customer for a year now (no contracts/products/or outstanding balance) but I still have access to my online account. I want to delete my account, but I cant find anywhere to do this. (I have a EE Broadband account, if that m...
they flat out denied there was any loss of service
Same here and when I phoned EE about it they flat out denied there was any loss of service [Mod edit: Please do not post personal information on the public board. Thanks!]
Data issues in Dubai
Hijust come home from Dubai where I was getting increasingly irritated with EE. EE have recently changed the roaming rules in Dubai / UAE and now if you pay a daily or weekly amount you can access your UK DATA, minutes and texts. I paid quite happ...
Billing
I can't pay my bill this month
Smart hub ip address setup tech info needed.
Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...
Add on - Contract almost up
I have a contract for 2 mobiles, 1 of which ends in June and its no longer needed.There are two add ons attached to the one ebdung in June. What happens to those if I end the contract ? Do they transfer over to the other mobile number or do I have to...
Facebook and Instagram not loading on Smart 4g Hub
I have a Smart 4 G Hub ( since February 2024) providing all my home broadband and wifi. All of a sudden we are unable to connect to Facebook and Instagram via wifi which will not upload and refresh. Previously both were working fine.The only network ...
Resolved! I cant see my simcard and plan on my dashboard
hello, ******** was my number, I registered in my name with EE support, now it got disappeared and my sim no longer works in my phone, I live outside of the uk, is there a way or a solution that brings me same number back? [mod edit: removed person...
Mobile data
Good morning EE,I just moved my phone no with EE and I keep calling the customer service because I have issue using my mobile data outside, WhatsApp is not working as before, I can not send voice messages, or pictures and receive them. Another app is...
Plusnet to EE
My elderly parents are being moved from Plusnet to EE as of the 31st March, this is not their choice and have been told by Plusnet they have to move due them wanting to keep a landline (trust me a smart phone is not an option). We have been told by P...
