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Can an account be deleted if it is no longer used, as the Sims that were on it no longer exists, and I set up a new account with new Sims. So one account just sits there doing nothing

Vauxhall station congestion

Hi! Was travelling on the 30/03/2025 at around 18:30 and in the Vauxhall station entrance I had 4 bars of 4G but absolutely no throughput! Was quite difficult as I couldn't load up my ticket collection code, didn't check phone callsMade a report in t...

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DJW-20 by • Valued Contributor
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  • 4 replies
  • 1 Helpful

Returns bag

Hey, I've been sent a return bag for the Samsung chromebook and unfortunately the bags too small for it to fit in properly. How do I go about getting a bigger return bag sent out. I've tried calling 150 and it sent me another message to fill out anot...

Changes to roam abroad

Hi,I received a message from EE saying there are changes to the roaming and they are moving me in roam EU automatically. When logging into the app, it still says I have Roam abroad which is both the EU and ROW. Does this mean that I can use my data i...

RMee2 by • Visitor
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  • 1 replies
  • 0 Helpful

Closed account

says my accounts be closed for about 4 months now,, i had the  contract for a while and cant see my data and calls on the app obvs and cant see when my contract ends or anything but still getting charged 

Resolved! EE Roaming Refresh - new roaming passes

I'm perhaps being a little premature asking for information as this doesn't take effect until next month but I'm wanting to check my understanding of the Roaming Refresh that's coming soon... Roaming Refresh (click link for changes) seems to be a cas...

_MrR_ by • Scholarly Contributor
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  • 10 replies
  • 1 Helpful

Apple One £5 Charge Despite Being On Full Works

I have an iPhone Full Works package. The website clearly states that you can get Apple One or TNT at no extra charge with this package, however, when I went to activate it online it said there is going to be a £5 charge. I only purchased Full Works o...

TBH83 by • Visitor
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  • 0 replies
  • 0 Helpful

Resolved! Use age in the USA

I have an SE2020 Iphone 256gb, five years old. As an "oldie" (ME) not very up to date with tech etc. I am going to the USA in May this year, do I need to do anything to my phone for outgoing and incoming use age ?Any help greatly appreciated!!

CBBT by • Investigator
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  • 4 replies
  • 1 Helpful
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