Community Activity

Return EE TV BOX

I have sent back my EE TV box and have proof of postage. I am getting regular reminders about sending the equipment back and threatening to charge me. As the email is no reply, how do I show my proof of postage,  is there an email address? It would b...

New SIM card transfer to 5g

I have just had a call saying that due to EE switching off the 4G signal I would be getting a new 5G SIM card and as a long term customer could receive a free watch or discount new phone. Is this genuine or a scam . 

Db66 by Visitor
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  • 1 replies
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Resolved! Upgrade and Flex Plan not an option?

Hi all,My 24 month contract comes to an end in September 2025 but I am now eligible to upgrade anytime and swap/trade in my current device. I've been looking at the Samsung S25 Ultra on an Essentials Plus package but it only gives the total amount, t...

Unable to access services abroad. EU and non EU

Hihas an issue earlier this year where I was unable to access services in Norway - tech support thought it was all solved im now in Egypt and unable to even send texts to 150. causing me big issues as 2FA texts not coming through. only option I can t...

Resolved! Overcharged Roaming costs

I’ve been In contact twice now over my over charged roaming costs, told it would go back into my account but yet to receive anything, this was in May and I’m still waiting

Now tv

Trying to get now tv ti watch the British lions and get this message call EE and didnt know what code is .  Since BT gone to EE everything is bloody complicated . 

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IPhone16 pro

With all due respect, I ordered a phone from your company 5 days ago. I want to know if I can get what I gave you because you withdrew the money from my card and I did not receive a message from you. Thank you.

Hamza40 by Visitor
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  • 2 replies
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WiFi hotspot

I need to get two days WiFi into a holiday home. I think best way is to tether my iPhone to all other devices. My mobile data is low. What is best way to do this to