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Community Activity
SMS not being received from multiple retailers
HiI am bout to cancel my EE account after being a member from a number of years can anyone prevent this??I am not receiving SMS messages from multiple retailers including AMAZON UK App and LIDL PLUS App just to name two!!! All have the companies have...
Refund
Hi! I am writing to know my possibilities about request a refund. I had a subscription while I was studying in the UK which I cancelled before to leave it. However, EE continue charging money from my credit card which I have quit out on the app. But...
Resolved! Running a smart disk via ethernet
Hi.... this is my first post so be gentle lol. I've had EE broadband for a while now with 2 mesh disks but struggle for decent bandwidth on the furthest disk in the summer house. I know the bandwidth halves on each disk you add to the chain so I'd li...
WEEKS spent trying to get EE to sort a simple problem
I have an iphone on monthly billing and a second EE sim on PAYG. I've been trying FOR WEEKS to change the tariff on the PAYG to monthly billing because the alarm sim runs out of credit after only a few texts but EE 'customer services' cannot do it, i...
Itemised billing
Does anyone know why my numbers on my call list are doubling up and one has minutes and one dont
Been told
Well 1st time on here hopefully may get some answers.Like so many not able to look at my bills,Yes been told takes 7 working days to merge ? So my question is have EE lied to me on this matter ?Believe someone from EE would Monitor the community page...
No A/c No. No Netflix and Now access. Terrible Customer Service.
Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...
No phone in parcel upon delivery - only case & screen protector! EE useless!
I have always been so happy with their services UNTIL NOW!I upgraded 2 lines with EE (OCT 24) and took out insurance which came with a free minute one bundle (phone case and screen protector) with each phone. When DPD delivered the two parcels, one ...
No PHONE in delivery box
I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...
Data roaming USA
I went to the USA last year and added on the roaming packing before I left the UK and everything worked fine. I’m going back this year and looked at doing the same again but it says you can’t buy the roaming add-on until you’re in the country you’re ...
