Community Activity
Resolved! Cannot get EE Broadband billing when linking accounts
I finalised the changed from BT broadband to EE in June 2025 which has taken some 5 months of constant phoning since first signing EE contract on 30/1/2025 which BT/EE did not implement but tried to instigate a "higher" BT Broadband Product that I w...
Former orange pcs employee (2004) who was the pension admin?
Hi, I am looking to find out who the pension administrator was for orange uk employees back btween sept 2000 and summer 2004? Can you point me in the right direction?
Unable to set up account/link SIM
I am a new business customer and unable to view any bills online or link the physical SIM and the user of the phone is unable to access his account via the app. Both of us getting continual error messages.I have rung support on several occasions to ...
Now TV on tablet
Hi, I have the full works ee TV package that includes now sports and entertainment. They work fine on the TV, but I would also like to access them on my tablet - is this possible?
Phone problem while in call
Every time I ring out of receive a call the other person tells me it sounds like I'm under water.. but I have put my SIM card in 2 different phones and it's still the same problem . Any ideas
Resolved! Mobile data problems
Hello. I am having trouble using an app called Untappd. I can use it without problems on Wi-Fi, but I’m unable to use the app with mobile data. I have tried restarting my phone and reinstalling the app but without success. All other apps on my phone ...
Resolved! Unable to link mobile and broadband accounts- Error Family Name
I have tried several times, spoke to EE support and been transferred multiple times yet my accounts are not linked. I also have no way of managing the broadband account and EE for some reason cant setup a direct debit, exactly how am I supposed to pa...
Resolved! Migrating from BT Broadband to EE Broadband - login arrangements
I expect to be migrating from BT broadband to EE broadband in a few days, in line with the end of my BT contract. I won't be taking DV so plan on continuing to use my Asus RT-AX86U router plugged into the Openreach modem because, I understand, that r...
Telephones and Televisions
When I was in my early teens our phones and tv's worked with little or no problems. However progress has since made life easier. Phones cut in and out due to loss of signal or more advanced services being added. TV's have to be retuned nearly every t...
Resolved! starting a package
I am trying to order a broadband and TV package from EE. Total is £49.00when they then ask me my current supplier i say BT and they automatically send me to BT who say it will £107.00 BT currently give me 35mbs for ££90 !! + phone+ TV