Community Activity

New to EE from BT, Zoom constantly freezes

I recently moved from BT (with them many many years), EE plan Essentials Full Fibre Gigabit. I am using the EE Smart Plus Hub and 3 Smart Wifi plus boosters.  Speed into the house is around 900mbps and upload 100mbps.Everything is great apart from wh...

Piper1862 by Valued Contributor
  • 1149 Views
  • 32 replies
  • 5 Helpful

Cat5e cable and 500mbps

I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...

Roaming in Australia

I have arrived in Australia and have the Roam Further Add-on. It says on my profile that I can use my data as usual but my phone is saying I need to purchase a pass before I can use it? I haven't had any issues travelling before?

Fake text?

Text from number +44 7486 631740 claiming to be EE, stating they are having trouble processing my bill. Is this legit?

JCORNES by Visitor
  • 29 Views
  • 3 replies
  • 0 Helpful

Resolved! Top up

No one has been able to help me to solve the issue yet even EE!!!It’s been a long time I cannot top up my balance and I have tried everything what I have been told by the community, EE and other advisors. 

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Eddie313 by Investigator
  • 574 Views
  • 14 replies
  • 5 Helpful