Community Activity

ee4g mobile router

Hello. I have a 4g mobile ee router that shows the supply as normal... ie the aqua light stays on ...but there is no connection to my laptop. It does this 'shutting down' at least every 24 hours. I have to restart it every time. I have complained abo...

Mobile plan change

My mobile plan is now 20£ more since this evening according to my account even if I have the broadband associated to my account. It should be 17.5£ according to the contract. 

Where’s my order?

Hi all, I’ve ordered a new phone had the confirmation email but nothing else, delivery says 1-2 working days and it’s been a while now and haven’t even had anything about delivery.  Any help would be appreciated as I’m not able to contact EE directly...

No service

I share a plan with my family and nobody has got any service, regardless of us being in different locations. Does anybody know what the issue may be? The bill has been paid for the month. 

amazing over the phone support

I spoke to Bobby this evening regarding my EE add ons and he was so lovely, very helpful and looked into everything for me. Couldn’t fault a thing, got everything sorted for me and even gave me some advice for any future improvements i could make via...

Listening to voicemail abroad

I have turned off data roaming. I have let ee know I am abroad via the text message I recieved when I landed. I have connected to the hotels WiFi but I can't pick up my voicemail. I have changed the spend cap on my account please help 

Apple add on 3month free - can you use the offer twice?

Hi - I used the 3month free apple tv add on last year, and have continued to subscribe via my ee account. The add on has come back on my account, and it looks like I can use it again, but I don't want to cause any billing problems, or end up subscrib...

Paul539 by Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful