Community Activity

1.6 gbps broadband and EETV

Hi I can't believe EE are ignoring customers who want to get EETV and are already paying a premium price for their 1.6 gbps broadband. I have Sky Stream and its rubbish and would move to EETV if I had the choice - I am being penalised for wanting the...

Resolved! 1.6 Gbps with TV - When will it be available?

I have seen the question / query on here already but was wondering if there is any update to when EE will offer their 1.6 Gbps with TV.  I have read an article that the delay for EE might be because they have a new WiFi 7 router coming and this might...

Herbhead by Established Contributor
  • 1286 Views
  • 6 replies
  • 2 Helpful

Change address for delivery

Hello all, I’d like  to place an order but have it delivered to my work address rather than home. How can I do this? I only see options to change my home and billing address, not delivery. Thank you!

Change incorrect phone number

Despite following all the information to change my incorrect mobile number on the site, nothing changes. Have even spoken to a human who talked me through it but nothing changed as he promised.

DKELMAN by Explorer
  • 40 Views
  • 3 replies
  • 0 Helpful

Orange Pension Scheme

Hi I worked for Orange from Dec 2002 to Nov 2004. I want to find out if I had any pension benefits during this period. Could someone please advise who to contact to make these enquiries?

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...

Alcocky by Investigator
  • 2795 Views
  • 59 replies
  • 6 Helpful

Resolved! Order cancelled???

Ordered a sim card earlier today and just got a message that it was cancelled, went into website to try reorder but it appears to be down ?? Please help what do I do I'm so confused 

Screenshot_20241001_101431_Messages.jpg Screenshot_20241001_101234_Gmail.jpg
L3ahs0ph by Visitor
  • 2229 Views
  • 11 replies
  • 4 Helpful

Resolved! Unable to register my phone number is not recognised.

Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...

CraftyJon by Investigator
  • 92 Views
  • 8 replies
  • 3 Helpful